Privacy Policy

Welcome to https://yakova.co.uk (the ”Site”).We understand that privacy online is important to users of our Site, especially when conducting business. We refer to our selves at SkybThis statement governs our privacy policies with respect to those users of the Site (”Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by SKYBLUEM&L LTD/Yakova (collectively, ”Services”) (”Authorised Customers”).

Legal Grounds

Our commitment to protecting your privacy is top priory. This document highlights the legal grounds and principles that govern the collection, processing, and handling of your personal information.

”Personally Identifiable Information”

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorised Customers: the names, addresses, phone numbers and email addresses of Authorised Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorised Customer intends to purchase or sell.

What organisations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorised Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorised Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customise the Site, to make appropriate service offerings, and to fulfil buying and selling requests on the Site. We may email Visitors and Authorised Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorised Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared (How your data is shared?)

Personally Identifiable Information about Authorised Customers may be shared with other Authorised Customers who wish to evaluate potential transactions with other Authorised Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorised Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to ”opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

Our third parties that we share your data with:

Note — Your data will only be shared if it’s necessary, and only specific parts of your data that’s needed will be shared

IONOS – Our Website is hosted on IONOS, although this means customer data isn’t directly handed to IONOS, we are websites data along with customer data is stored on their servers / data centres
JetpackCRM – JetPack is used to see the overall performance of the website (how many Visitors & where are they from, how many sales we get for each item, etc)
MailPoet – Mail poet is used to send out discounts and campaigns to customers (if they opt in)
Paid On Results (Affiliates) –
Sendcloud | Smart Shipping Service – Sendcloud allows us to manage shipments and tracking of packages
Stripe – this is the service we use to process Payments
Woocommerce – This is the service that provides our we site with shop functionalities
Woocommerce Payments – this is the payment endpoint that Stripe connects to

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by SKYBLUEM&L LTD/Yakova is securely stored and is not accessible to third parties or employees of SKYBLUEM&L LTD/Yakova except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorised Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers. For example, if an Authorised Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorised Customer off.

How does Yakova use login information?

SKYBLUEM&L LTD/Yakova uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyse trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

Data Retention (How long your data is stored)

This Data Retention Policy for SKYBLUEM&L LTD/Yakova outlines the principles and guidelines for the retention and disposal of personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

The purpose of data retention is to ensure that personal data is kept for no longer than necessary for the purposes for which it is being processed. This policy aims to strike a balance between the need to retain data for operational requirements and the protection of individuals’ privacy rights.

Customer Data: Retained until Customer manually requests deletion
Marketing Data: Retained for 2 years after the last interaction
Other Data: Order details and transaction records will be retained for a period of 7 years to comply with financial and accounting regulations.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorised Customers on the Site?

SKYBLUEM&L LTD/Yakova has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorised Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorised Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorised Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorised Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at yakovastore@outlook.com

Data Rights

Access Rights: You are entitled to request access to your personal information held by us. Upon such a request, we will furnish you with details regarding the processing of your personal data.
Rectification Rights: If you believe that the personal information we possess about you is inaccurate or incomplete, you have the right to request corrections or additions.
Erasure Rights (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal information. However, this right is not absolute and may be subject to legal requirements or other valid reasons.
Processing Restriction Right: You can request the limitation of the processing of your personal data, meaning we will restrict how we use your data under specific circumstances.
Data Portability Right: You have the right to receive a structured, commonly used, and machine-readable copy of your personal information and to transmit this data to another controller.
Objection Right: You can object to the processing of your personal data under specific conditions, including processing based on legitimate interests (which might affect your ability to use our services) or for direct marketing purposes.
Consent Withdrawal Right: If we rely on your consent for processing your personal information, you have the right to withdraw that consent at any time.
Automated Decision-Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, that have legal effects or similarly significant impacts on you. We will provide meaningful information about the logic, significance, and consequences of such processing.
Complaint Lodging Right: If you believe your privacy rights have been violated, you have the right to file a complaint with a supervisory authority. To exercise any of these rights or if you have questions or concerns about your data, please contact us. We will respond to your request within the timeframe required by applicable data protection law.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorised Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorised Customer has previously requested not be disclosed, we will contact such Visitor or Authorised Customer to allow such Visitor or Authorised Customer to prevent such disclosure.

Links:

https://yakova.co.uk contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Privacy Policy

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